Privacy Policy
Den Diesel (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or contact us regarding our diesel truck repair, maintenance, roadside assistance, DOT inspection, trailer service, or fleet service offerings.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
* Name
* Email address
* Phone number
* Vehicle or truck information
* Service or repair requirements
* Any information you provide through our contact forms, phone calls, or service inquiries
We may also automatically collect certain technical information when you visit our website, including:
* IP address
* Browser type
* Device information
* Pages visited
* Date and time of your visit
* General website usage information
2. How We Use Your Information
We may use your information to:
* Respond to your questions and service inquiries
* Provide diesel truck repair and maintenance services
* Prepare service or repair estimates
* Schedule appointments or service requests
* Provide roadside or emergency assistance
* Communicate with you regarding requested services
* Improve our website and customer experience
* Maintain business and service records
* Comply with applicable legal requirements
3. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
4. How We Share Your Information
Den Diesel does not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our website, provide requested services, process communications, or support our business operations.
We may also disclose information when required by law or when necessary to protect our rights, safety, property, customers, or others.
5. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing electronic data is completely secure. Therefore, we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services. Den Diesel is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
To exercise these rights or ask questions about your information, please contact us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us:
**Den Diesel**
**Phone:** 604-217-1110
**Email:** [info@dendiesel.com](mailto:info@dendiesel.com)
**Business Hours:** Monday – Saturday, 7:00 AM – 6:00 PM
**Emergency Assistance:** Available 24/7
